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Open 567live with clear Legal terms

567live Legal sets out how account access, payment checks and personal data are handled before you enter the lobby.

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567live Open 567live with clear Legal terms
CONTACT THE POLICY TEAM

Check Legal questions through support

A clear contact route matters when a clause, account check or payment record is not clear. Our support path is available for questions about Legal wording, access status, phone verification and requests…

Policy wording Ask our support team to explain a Legal clause in plain English. Tell us which page and section you mean, and we will direct you to the relevant wording instead of giving a general answer about the lobby.
Wallet status For DANA, OVO, GoPay or QRIS questions, attach the payment receipt number and describe the status shown in your account. We use those details to separate a policy question from a pending account or transaction check.
Account access If phone verification or a local access message stops you at the account stage, contact us through support with your registered phone details. Access depends on local law, and we will identify the correct policy path for your case.
DATA AND ACCOUNT CARE

Protect your Legal rights and records

Legal is also about what happens to the records you create while using an account. We handle account details, payment references and support messages for stated operational purposes, and we keep access…

Account data

We use the details attached to your account to manage access, phone verification and support correspondence. Keeping your registered phone number current helps us match a request to the correct account without relying on another person’s identity.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained to reconcile your transaction and answer a status request. Send the receipt reference through support rather than sharing wallet passwords or security codes.

Cookies

Cookies can retain session settings and help display the policy page consistently on your device. You can review cookie controls in your browser, although changing them may affect sign-in continuity or the way Legal wording is displayed.

Account security

We use the registered account path and phone verification to reduce mistaken access during sensitive requests. You remain responsible for keeping your password, phone and one-time codes private, including when someone claims to represent support.

Retention requests

If you want to ask how long a particular account or payment record is kept, contact us with its reference and the reason for your request. We will assess it under the applicable Legal terms and explain the available response.

Policy changes

When Legal wording changes, we place the current version on the policy page and may connect it to the account path. Check the page before using a changed service, because access remains subject to local law and the latest displayed terms.

Find answers about 567live Legal

These Legal answers address the questions you may have before creating an account or asking us to amend a record. We focus on access, personal data, payment evidence, cookies and contact steps rather than describing general lobby features. If your situation is unusual, quote the exact policy wording when you contact support so our response can stay tied to the right clause.

567live Legal covers account access, phone verification, payment records, personal data, cookies, policy changes and contact requests. It does not replace local requirements. Before opening an account, check whether access is permitted where you are, because eligibility depends on local law.

You can read the Legal page from Indonesia, while account and service access is available where local law permits. If a location or eligibility message appears, do not bypass it with another person’s account or payment details; contact support for the applicable wording.

Phone verification helps connect an account request to the person who created it and supports checks involving account changes or payment status. Complete the phone step with your own registered number, and never provide a one-time code to another person.

DANA and QRIS references can help us reconcile a payment and respond to a receipt or status request. We may ask for the transaction reference, date and amount shown on your receipt. Do not send your wallet password, PIN or security code.

Contact support from the email or phone details connected to your account and state which record needs correction. Include a safe account reference, not a password. We will check ownership, review the request under Legal terms and explain the next step.

Cookies may remember a session or policy preference so the Legal page displays consistently. Your browser lets you adjust cookie controls. If you remove them, sign-in continuity or saved page settings may change, but you can still contact us about the policy.

Use our support path and quote the page name, section heading and sentence that concerns you. Add your account reference only when needed. We can clarify the wording, identify any required account step and explain whether local law affects the answer.

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